Tuesday, 5 July 2016

Solution to Whatsapp Crashing While Deleting Chats or Messages

Hi guys I recently came across a weird issue, I was not able to delete a chats from a certain group with large number of messages and Whatsapp just crashed again and again while doing that.

I was trying to find a solution on the internet, but I got nothing. I finally started digging the cause of the crash and after some research I finally figured out the solution.

Whatsapp Crash While Deleting Chats


Do this with another phone if you can’t do on your own. You just need to insert your SD card into that phone or copy your Whatsapp folder in that phone.

  • Delete all the apps or factory reset the device, make as much free memory in internal storage as you can.
  • Now go to settings and change your screen timeout to maximum(30 minutes).
  • Turn off any battery saving or RAM cleaning apps/features. If you own a Mi device, turn on performance mode.
  • Now install Whatsapp and restore your chats if you are doing on another device. Otherwise just open it.
  • Now open that chat, and clear it from menu button. Don’t delete it, clear it first.
  • Wait patiently now. It will clear in 5–15 minutes. It’s done now.

If you were using another device to do this:

  • Backup your Whatsapp chats from settings. Copy the folder to your phone or insert SD card back into your device.
  • Restore them on your original phone.

I hope this would help all those users who were unable to delete their Whatsapp chats.


  1. Thank you so much!!
    This was really helpful!

  2. I want to crashing on whatsapp group pls send to me good virus